CMO
How One Law Firm Recovered $100K+ in Lost Cases with a 24/7 AI Receptionist
They were paying for the calls. They just weren’t answering them.
It’s the silent killer for law firms: you’re spending thousands on Google ads to generate new cases …but when the phone rings, nobody picks up.
That’s exactly what was happening to a small but busy personal injury firm until they brought in Thinkrr.ai’s AI receptionist.
The Problem: Inbound Calls Going Unanswered. Cases Going Elsewhere.
Their calendar was full. Their ads were working. But their intake process? Broken.
The firm was investing heavily into Google PPC driving dozens of new leads each week. The problem? Most calls came in while the attorneys were in court, or the office was closed. And if a paralegal was busy? That call went to voicemail and never got returned.
Potential clients didn’t wait. They called the next firm on Google and signed.
The Solution: An AI Receptionist That Picks Up Every Time
They implemented Thinkrr.ai’s Inbound Voice AI Receptionist.
Within 24 hours, they had a fully customized voice AI answering every single call 24/7, 365 days a year.
Here’s what it did:
✅ Answered every call immediately
✅ Asked pre-screening questions to qualify each case
✅ Collected key intake info and passed it to the team
✅ Booked qualified callers straight into the firm’s calendar
✅ Followed up via SMS when needed
The Results: $100,000+ in New Cases Closed in 60 Days
In the last two months alone, the firm has:
Handled 160+ inbound calls (avg. 20/week)
Booked dozens of qualified intakes without a live receptionist
Closed over $100,000 in new legal cases directly from AI-handled calls
No missed calls. No missed opportunities. Just revenue recovered.
Why It Worked
✅ AI doesn’t sleep it answered every call, even on weekends
✅ Pre-qualifies and filters out junk calls
✅ Syncs with calendar and CRM so staff picks up right where the AI left off
✅ Clients felt heard and responded to even when staff were in court
It was like adding a professional, highly trained receptionist who never takes a break.
Are You Still Losing Cases to Voicemail?
If you're running ads or getting referrals but missing calls during meetings, court, or after hours you’re bleeding revenue.
Thinkrr’s Voice AI Receptionist fixes that in 5 minutes.
No contracts. No stress. Just more calls answered and more cases signed.
