From Human Touch to Intelligent Voice: When Innovation Meets Hospitality

A Partnership Born from Passion

What started as a brief conversation quickly grew into a powerful collaboration. Thinkrr CEO Mohan met Manny and Harsh from The Prestige Suites, a leading Airbnb management company.

As they bonded over shared challenges and dreams in guest communication, Manny casually shared how he often took calls while driving—just to gather guest feedback and secure those precious 5-star reviews.

That moment sparked a vision: what if a voice assistant could match Manny’s warmth, professionalism, and responsiveness—without the burnout or constant availability?

Hospitality Meets Technology

Thinkrr’s Voice AI for Short-Term Rentals was born from that encounter. Built on real-world host experience, this AI concierge, integrated with Hostaway, handles every stage of the guest journey:

• Pre-check-in: Offers instant info like directions, Wi-Fi, and early/late check-in details—making guests feel informed and welcomed.

• During stay: Delivers 24/7 assistance for Wi-Fi, appliances, thermostats, plus proactive house-guide reminders.

• Post-checkout: Manages receipts, deposits, lost-and-found, and automatically sends personalized thank-you messages—nurturing goodwill and driving 5-star reviews.

Why Hosts Love Thinkrr

What makes Thinkrr stand out?

• Host-centrism at its core: Developed by hosts, for hosts. Thinkrr understands the pressures and priorities.

• Seamless integration: Live property syncing via Hostaway ensures listings and guest details stay updated—no double work.

• Global communication: Supports 16+ languages with 80+ voice profiles and real accents—guaranteeing authentic guest interactions.

• Scalable guest communication: Say goodbye to repetitive messaging—Thinkrr handles routine inquiries, freeing hosts to focus on moments that matter.

Real-World Impact: Manny’s Legacy, Scaled by AI

Before Thinkrr, Manny personally reached out to guests to ensure every stay met his high standards.

Now, Thinkrr’s AI voice concierge steps into that role—delivering the same level of care with greater consistency and zero added effort.

It enhances guest satisfaction, keeps response times high, and preserves Manny’s 5-star experience at scale, around the clock.

Envisioning the Future of Short-Term Rentals

• Instant support anywhere, anytime: No more wandering guests waiting for answers.

• Efficiency that scales: Thinkrr handles the mundane, hosts handle the extraordinary.

• Data-driven excellence: Follow-up messaging, sentiment analysis, and analytics help hosts refine service continually.

Join the Movement

Thinkrr is the only Voice AI–focused company on Hostaway, merging modern AI with authentic hosting values.

We’re not just a tool—we’re the future of hospitality, built to elevate hosts and delight guests.

Ready to Experience Thinkrr in Action?

Curious how this voice technology can elevate your guest experience and lighten your workload?

👉 Book a call with Manny and see how his hands-on guest approach has inspired the ultimate AI solution.