CEO Thinkrr.ai
From Global Strategy to Voice-First Innovation — A Founder's Journey Toward Human-Centered AI
Every once in a while, a shift happens — in technology, in business, in how we interact. My journey has always followed those shifts. I never set out just to solve problems. I set out to rebuild the way things should work — systems that feel human, tools that understand, and technology that disappears into the background. Thinkrr.ai wasn't born in a pitch deck. It was born in the trenches — after years of watching businesses miss opportunities because of dropped calls, outdated automations, and disconnected customer experiences. I didn't want to build another AI plugin. I wanted to create a new interface — one where businesses and customers speak naturally, instantly, intelligently.
Proven ability to define and execute product strategies that align with market needs, drive adoption, and position the company for scale.
Deep experience in building high-performing teams across product, engineering, and go-to-market — and scaling them with speed, clarity, and culture intact.
Skilled in unlocking growth through channel partnerships, white-label deals, and distribution models that amplify reach without burning capital.
Expertise in packaging, pricing, and launching SaaS products across different customer segments with strong unit economics and conversion funnels.
Strong technical intuition and cross-functional leadership — able to bridge the gap between engineering, UX, and customer value to ship what matters.
Despite all the leaps in chat, clicks, and forms, one interface remained broken: voice. Over the past two decades, I've worked with global brands like Starbucks, HP, CIBC, and First American, overseeing portfolios exceeding $40 million. I've led high-performing teams across continents. But time and again, I saw that real-time voice conversations — the most human of all interactions — lagged far behind. We optimized everything except the one thing that matters most: talking to people. That's why we built Thinkrr. To make voice feel effortless. To make automation feel natural. To bring humanity back into how businesses speak.
At Thinkrr, we're redefining business communication — one voice interaction at a time, to make AI feel invisible, yet profoundly human. We believe every call, every automation, every workflow should be crafted with care, intelligence, and intentionality. Not just optimized — orchestrated.
Founder & CEO, Thinkrr.ai Pioneering voice AI solutions that transform how businesses communicate at scale.
Global Portfolio Leadership Managed $40M+ across enterprise accounts and built growth engines with major brands.
International Team Builder — Led product, engineering, and GTM teams across North America and Europe — scaling fast without sacrificing culture.
From the Desk of
The retail and e-commerce world is changing fast and I've been fortunate to witness how AI is driving that shift. In this recent webinar, "From Clicks to Bricks," I dive into the practical ways AI is transforming customer engagement, sales, and operations. If you're curious about how technology is rewriting the rules of commerce, this one's for you.
At Web Summit, I joined the High Agency podcast to talk about my journey from working inside Fortune 100 boardrooms to building Thinkrr.AI. I shared how I've been using voice AI to help businesses move faster, connect better, and create unforgettable customer experiences. It's also a candid look at the lessons I've learned building something from scratch—with speed, purpose, and a lot of unfiltered honesty.
Watch The Podcast
Outbound Voice AI and Beyond
How to Ship Your Product Ideas and Motivate Your Team
The Future of Voice AI with Joanna Sherrow
Voice AI Is About to Explode: What's Coming